Intermediate Communication Skills

Intermediate Communication Skills

A detailed course for healthcare professionals to improve their communication skills in end of life care

By North Devon Hospice Education

Date and time

Wed, 4 Mar 2026 10:00 - 16:00 GMT

Location

North Devon Hospice

Deer Park Barnstaple EX32 0HU United Kingdom

Refund Policy

No Refunds

About this event

EARLY BIRD DISCOUNT APPLIES UNTIL 04/01/2026

Learning outcomes for this session will be:

  • To identify barriers to communication
  • To understand core facilitative skills
  • To explore skills and techniques to support safe practice in a variety of healthcare situations using verbal and non-verbal communication to overcome barriers

Certification of attendance will be provided.

Our aim is that this session is an introduction to improve your communication skills however we recommend experienced registered healthcare professionals attend the Advanced Communication two day training which we anticipate offering in Spring 2026.

To register your interest please complete this form:

https://forms.office.com/Pages/ResponsePage.aspx?id=hBOfI9ZDLk6-rn-kKvsqBGw7mtPI-yVEvEIpP-GejXNURDdKWTZIUzE3M0hWVkxTS0NFTzRWVEFJQSQlQCN0PWcu


If paying for this session at the point of booking is an issue, please contact us via education@northdevonhospice.org.uk


Education Booking Terms and Conditions

  1. BOOKINGS

All external bookings are via Eventbrite. They will confirm course registration via email.

TRANSFERS AND CANCELLATION OF TRAINING COURSES

If you cancel a Training Course : Delegates may transfer their registration for one course to another course up to 28 working days prior to the original course date. Only one transfer by any delegate may be made. No refunds are given.

A named delegate may be substituted for another from the same organisation with notification.

If we cancel a Training Course: - we reserve the right to cancel a Training Course at any time, without incurring any additional liability to any delegate. In such circumstances, we will offer alternative dates or when this isn’t available, we will offer a refund.

In these circumstances please email: education@northdevonhospice.org.uk.

2. CONFIDENTIALITY

Training materials circulated pursuant to the curriculum of that training course remains the property of North Devon Hospice.

North Devon Hospice encourages sharing educational information to persons necessary for the purposes of the relevant training course and for enhancing performance of their duties and that of their peers, however, any information that is of a confidential nature, disclosed by the Hospice or any other attendees shall not be published or shared without express prior written consent.

3. INTELLECTUAL PROPERTY RIGHTS

By attending the course, you acknowledge that all intellectual property rights in the Training Materials belong to the North Devon Hospice, unless otherwise acknowledged. These training materials may be used in accordance with this agreement, solely for the purpose of sharing your learning with your colleagues, you have no rights in, or to, the training materials other than to use them for this purpose.

4. DATA PROTECTION

All information that we hold concerning you will be held and processed by North Devon Hospice strictly in accordance with the provisions of the Data Protection Act 1998 and our Clinical Governance Record Retentions Standards.

5. OUR RIGHT TO VARY THESE TERMS AND CONDITIONS

We have the right to revise and amend these terms and conditions when required.

Frequently asked questions

What is your refund policy?

The course fee is non-refundable in the case of cancellation on the part of the attendee for whatever reason. If we are unable to fulfil the session, North Devon Hospice will refund the fee.

Will refreshments be available?

Yes, we will provide refreshments during the day, please advise us of any dietary requirements. You are welcome to bring your own lunch or visit our Terrace Cafe to purchase lunch and snacks.

Is there parking?

We have limited free parking on site or additional on-road parking is available.

Organised by

Our mission is to provide outstanding care and support to the community of North Devon who are impacted by a life limiting illness.

Our Strategy is to provide education opportunities for the health care workforce to enhance end of life care for as many people as possible. We want to reach all areas of the community including care homes, nursing homes, care agencies, the NHS services and general practice to share our vast knowledge of palliative care.

Please see our available courses on our website as well as on this Eventbrite page.

We also deliver clinical skills training for our staff i.e. catheterisation – if you are interested in further information on clinical skills training, please contact education@northdevonhospice.org.uk

£50.00 off applied
£250