This session is for you if:

• You have heard about HubSpot or CRMs but don't know how to get started.
• You may have registered with the HubSpot free package but can't work out what to do next.
• You are using a spreadsheet, email, notebook or memory to manage your contacts, sales leads or customers.

This session will cover:

• What CRMs are for and how all businesses working in a Business To Business (B2B) environment should be using one.
• How integrating email with a CRM can organise your sales data and make it easily accessible.
• How to use tasks to tasks to support your sales process and provide your potential customers with a positive experience when dealing with you and your company.
• Using existing customer base to maintain and generate interest in you and your company.
• How to create your own sales funnel and managing it efficiently.