Jools Holland in Windsor

Children can accompany their parents to the event. Child tickets are available to purchase for anyone aged 17 or under. (ages 2 and under do not require a ticket)

Food or drink purchased outside the event is not permitted to be brought in. There will be a number of food and drink outlets on site.

Chairs and blankets are permitted within the event arena. Pleased be advised that there will be a designated zone in front of the stage and performance that is standing only

This event is open air and although there will be a small amount of seating within the food and beverage zone (away from the stage and performance), we do not provide seating for the show. You can however bring your own fold up seating or blanket.

All tickets are non-refundable. If you can no longer attend the event we advise gifting the ticket to a friend, or listing it on a trusted re-seller site

A VIP garden ticket includes entry to the event and a VIP wristband to access a secluded hangout with premium bar options and posh loo's. Please note that the VIP garden is set to the side of the stage and is not intended as a viewing area

No, all children just need a Child's ticket and they can accompany their parent/guardian in VIP

If a customer is unable to attend the event without the support from a PA, then we will provide an additional PA ticket at no extra cost. This ticket needs to be applied for and issued in advance. Please head over to our Summertime Live website to access our carer ticket application form.

Yes, there will be a viewing platform available. The viewing platforms are wheelchair accessible and have a very limited capacity and is strictly for access customers plus 1 PA only. Please visit our website for more access info.