Ketamine-Informed Services (for managers)

This course equips senior managers and leaders with the knowledge and tools to design safe and effective ketamine-informed services.

Review and update policies, embed harm reduction across your teams, build clear medical pathways with partners, and create a culture of evidence-informed, client-focused practice.

Context & Strategic Overview

• Trends in ketamine use in the UK
• Understanding service pressures and gaps
• Strategic relevance for leadership

Policy & Procedural Review

• Assessing current organisational frameworks
• Updating policies to reflect harm reduction principles
• Legal, ethical, and safeguarding considerations

Partnership Working

• Working with healthcare, housing, social care, and justice partners
• Building strong referral and medical care pathways
• Collaborative risk management

Proactive Harm Reduction vs Reactive Management

• Embedding harm reduction into service design
• Reducing punitive or reactive approaches
• Staff training and culture change

Designing Clear Medical Pathways

• Integrating clinical care into service provision
• Referral and follow-up protocols
• Ensuring consistency across multi-agency networks

Leadership, Oversight & Continuous Improvement

• Using data and feedback to inform strategy
• Supporting staff to work confidently with ketamine-related issues
• Co-production and client involvement in service design

Action Planning & Reflection

• Leadership-led interventions
• Organisational and service-level planning
• Next steps for embedding ketamine-informed practice