Question 1

What age is Lending SPACE suitable for?

Accepted Answer

Suitable for children and young people of all ages with additional needs.

Question 2

Where is Lending SPACE?

Accepted Answer

Unit B1, The Maltings Business Centre, Roydon Road, Stanstead Abbots, SG12 8HG. There is a video with directions available at https://spaceherts.org.uk/lending-space/  If you use what3words the reference is chef.they.trip

Question 3

Is there parking nearby?

Accepted Answer

There is parking directly outside Lending SPACE and also across the Maltings Business Centre complex. See directions above for details.

Question 4

Do I need to bring anything with me to borrow from Lending SPACE?

Accepted Answer

No, the process is very straightforward and we don't need to see any paperwork.

Question 5

Does my child need a diagnosis for us to access Lending SPACE or borrow resources from you?

Accepted Answer

Lending SPACE is needs led - no diagnosis is necessary.

Question 6

Do I need to book for my child and myself?

Accepted Answer

Yes – please book a ticket for each person attending, including parent/carers.

Question 7

Can I return items without booking a session?

Accepted Answer

Yes. Item returns can be made without a booking.

Question 8

I can't get to your Lending SPACE in Stanstead Abbotts - is there anywhere closer?

Accepted Answer

We run PopUp Lending SPACE's across Hertfordshire. See www.spaceherts.org.uk/Lendingspace for details

Question 9

Can I drop my children off with you?

Accepted Answer

No. Parent/carers remain responsible for their child at all times.

Question 10

I live outside of Hertfordshire can I still borrow resources from you?

Accepted Answer

Lending SPACE is funded by Herts County Council and only Hertfordshire residents are able to borrow items from Lending SPACE.

Question 11

Can I bring snacks to eat during my session at Lending SPACE?

Accepted Answer

No. For safety reasons, food cannot be eaten at Lending SPACE.

Question 12

Can I book for more than one session each day?

Accepted Answer

To ensure fairness and availability for all families, please book one session per day only.

Lending SPACE

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