Managing Challenging Behaviour  & De-escalation.

North Somerset Parent Carers Working Together

Managing Challenging Behaviour 
&amp; De-escalation.

The Campus

North Somerset Parent Carers are extremely excited to introducing training to parent carers within North Somerset on Managing Challenging Behaviour &amp; De-escalation. We bring you this training with 
Intelligensa Ltd who are experts in the field of behaviour and train across schools and many other industries within the UK. Their trainers are all highly qualified and we are so excited to experience what they have to offer. Course aim: Be able to defuse challenging situations, using conflict management skills.

This course covers how to avoid and manage conflict situations and includes how communication skills can be used to both avoid conflict and to resolve problems once conflict has been defused. It considers the factors that influence human responses in a conflict situation for example triggers and inhibitors and moves on to ways in which to assess and reduce risks in conflict situations. The course also post-incident issues such as support and the importance of sharing good practice.
 
On completion of the course you will be able to:
•	Know how communication can be used to solve problems and reduce the likelihood of conflict.
•	Know the factors that influence human responses in conflict situations.
•	Know how to assess and reduce the risks in conflict situations.
•	Know how to communicate effectively and de-escalate conflict in emotive situations.
•	Know good practice to follow after conflict situations.
If you feel you and family will benefit from this training, please join us at the Campus. There will be refreshments available. This is a free training event for parent carers of children with additional needs and/or disabilities within North Somerset. This event is also open to professionals who work with children/young people with additional needs and/or disabilities in North Somerset. Priority on place allocation will be given based on the criteria above. North Somerset Parent Carers Working Together are incredibly excited to extend our training offer with more diverse topics to benefit you and your families.

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Managing Challenging Behaviour & De-escalation.

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Managing Challenging Behaviour & De-escalation.

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