How to deal with difficult conversations at work?

Prepare well, stay calm, listen actively, be clear and respectful, and focus on solutions.

How to have that difficult conversation?

Choose the right time, be honest but tactful, listen to the other person, and aim for mutual understanding.

Prepare and plan Set a positive tone Discuss the facts Listen and acknowledge Agree on next steps or solutions

Sales Ended

By Training Station

Handling and Managing Difficult Conversations Course
Fri, Aug 15, 2025 8:00 PM BST (+01:00)
CA$8.99 - CA$350
Managing difficult conversations (on demand - view at your leisure)
Tue, Aug 19, 2025 10:00 AM BST (+01:00)
£24
Difficult Conversations at Work: Advanced Tips
Fri, Aug 15, 2025 9:00 PM BST (+01:00)
£10.49
How To Have Difficult Conversations At Work
Mon, Aug 25, 2025 11:00 AM EDT (-04:00)
$157.34
Having Difficult Conversations
Wed, Aug 27, 2025 10:00 AM BST (+01:00)
Free
Handling Difficult Conversations for UK HR and L&D Professionals
Wed, Aug 20, 2025 1:00 PM BST (+01:00)
Free
Handling Clients Resistant to Change and Navigating Difficult Conversations
Tue, Sep 2, 2025 7:00 PM BST (+01:00)
£44.04
Real FM Negotiation Tactics – Managing Difficult Situations & People
Wed, Aug 27, 2025 6:00 PM EDT (-04:00)
Free
Navigating Difficult Work Conversations
Fri, Aug 15, 2025 8:00 PM BST (+01:00)
£10.99