Would you like to manage the performance of your employees more proactively? Do you know how to stretch a good performer or recognise a poor one? Ever struggled to deal with it when you know someone is not performing? We will look at the tools we have available for both the management of performance, from setting standards and clear objectives, conducting performance reviews, giving and receiving both positive and negative feedback, to knowing when to ‘step in’ to prevent performance concerns becoming big issues.

Delegates are offered a light sandwich lunch.