What is your refund policy?

We cannot offer refunds if you are unable to attend the show for any reason. However, if you email us at least 24 hours in advance, we can credit you with a ticket to attend a future show of equal value.

What if the show is cancelled?

In the event that we have to cancel due to Covid, or for any other reason, you will be offered a full refund, or the chance to use your ticket for a future show.

Is there wheelchair access?

Yes, there is a viewing platform which can be reserved if available. Please email admin@electricballroom.co.uk

Are there any age restrictions?

16+, or 14+ if accompanied by an adult over 18.

What are the exact timings? Can I arrive late?

Doors open at 6:30pm, live show starts around 7.45pm and can run until 10.30pm or so. N.B. it can take up to an hour to get everyone into the venue for a full capacity show so please allow yourselves plenty of time to get in, use the cloakroom, grab drinks, etc. Late arrival is permitted.