Maximising Your Customer Connection

Maximising Your Customer Connection

Before embarking on the constant search for new customers, maximise the opportunity you have to look after and sell to existing customers.

By Truro & Penwith College

Date and time

Location

Truro and Penwith College

College Road Truro TR1 3XX United Kingdom

Refund Policy

Refunds up to 7 days before event

About this event

  • Event lasts 4 hours

Funded offer – course fee £120, funding discounts training to £8.30

Before embarking on the constant search for new customers, maximise the opportunity you have to look after and sell to existing customers. It's far easier to enjoy repeat business than start from scratch.


This session will cover the following topics:

  • Email Marketing
  • Loyalty
  • CRM (Customer Relationship Management)
  • Data Segmentation
  • Collaboration
  • Offers
  • Product Range Development


Funding Statement

Digital Futures Cornwall is part-funded by the UK Government through the UK Shared Prosperity Fund. Cornwall Council is responsible for managing projects funded by the UK Shared Prosperity Fund through the Cornwall and the Isles of Scilly Good Growth Programme.

The UK Shared Prosperity Fund proactively supports delivery of the UK-government’s five national missions: pushing power out to communities everywhere, with a specific focus to help kickstart economic growth and promoting opportunities in all parts of the UK. For more information, visit https://www.gov.uk/government/publications/uk-sharedprosperity-fund-prospectus

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£8.30Jul 15 · 10:00 GMT+1