Microsoft Copilot Studio Bootcamp

Microsoft Engineering Community

Full day training to take you from Zero to Hero with Microsoft Copilot Studio in designing, deploying, governance & security for AI

Microsoft Portugal

This full-day, immersive masterclass empowers participants to create intelligent, scalable AI-powered solutions using Copilot Studio. The workshop is designed for professionals eager to explore real-world applications, build actionable solutions, and gain practical skills in designing, deploying, and refining AI agents. By the end of the session, participants will have created a functional AI-powered Helpdesk Bot and learned best practices for integration, security, and personalization. Participants will explore: - Building foundational knowledge of Copilot Studio. - Designing dynamic workflows for AI interactions and automated data retrieval. - Deploying scalable AI agents integrated with Microsoft Teams, Email, and custom APIs. - Configuring security, personalization, and real-world adaptability.-Solving Advanced Scenarios using Azure Ai Foundry --- Workshop Objectives: 1. Learn Core Copilot Studio Features: Build a strong understanding of Copilot Studio and its capabilities for AI-driven automation. 2. Design Intelligent AI Agents: Create a helpdesk bot capable of handling real-world IT scenarios with advanced integration. 3. Apply Customization &amp; Security: Tailor solutions with branding, ensure data protection, and optimize for real-world deployment. 1. Introduction to AI-Powered Solutions - Overview of Copilot Studio and how it enhances automation workflows. - Real-world applications: Examples of AI solutions driving business transformation (e.g., customer support, IT service desk). 2. Setting Up the Environment - Installing and configuring tools for Copilot Studio. - Connecting to Microsoft Azure/M365 and integrating APIs (e.g., Microsoft Graph). Hands-On Lab: - Configure the environment for Copilot Studio projects. - Validate Azure connectivity and set up project repositories. 3. Building the Foundation: A Simple FAQ Bot - Explore interface, features, and integrations of Copilot Studio. Hands-On Lab: - Build a basic "FAQ Bot" using a dataset of frequently asked questions. - Train the bot for accuracy and deploy it to Microsoft Teams for live interaction. 4. Advanced Features &amp; Helpdesk Bot Development - Understanding Conversational Flows: Create workflows for dynamic user interactions. - Adding Functionality with APIs: Enable the helpdesk bot to retrieve user-specific data (e.g., account details, service statuses). Hands-On Lab: - Build an IT Helpdesk Bot that can handle tasks such as password resets and troubleshooting connectivity issues. - Integrate the bot with Power Automate for backend actions and custom API triggers. 5. Personalization, Security, and Deployment - Personalization: Customize the bot's tone, branding, and context-aware interactions. - Security: Implement access controls, data encryption, and error-handling logic. - Deployment: Deploy the bot to Teams and Email for live testing. Hands-On Lab: - Configure personalized responses using user profiles. - Test security measures and deploy the Helpdesk Bot across multiple communication platforms

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Microsoft Copilot Studio Bootcamp

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Microsoft Copilot Studio Bootcamp

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