Microsoft Teams Voice

The University of Manchester: Teams Voice

The External Calling (Teams Voice) Project at The University of Manchester has organised a choice of two live training sessions.

<p>During this one-hour live training session, available  on  Wednesday 26 April, you will build confidence and gain knowledge in using and managing Teams Voice. </p><p>There will be an optional 30 minutes extra after the session, (hosted within a dedicated Teams site) to ask questions and explore content, should you wish to block this time into your diary. </p><p></p><h3>Book onto training: ‘Microsoft Teams Voice’</h3><p> Please ensure to book on using your University email address. </p><p>Once you have completed your booking you will receive an email confirmation from noreply@order.eventbrite.com, this will contain a Teams live event meeting link that will enable you to join the training. Please do keep an eye on your Outlook &quot;Other&quot; folder as well as your &quot;Junk Email&quot; - the email should arrive within minutes.</p><p></p><h3>By the end of the session, colleagues should be able to:</h3><ul><li>Access Teams Voice on multiple devices</li><li>Understand and use Teams-to-Teams calls and Teams Voice calls</li><li>Manage and organise call contacts</li><li>Customise voicemail and call forwarding options</li><li>Use the accessibility features available within Teams  (please note this section will include accessibility features that support voice only calls, BSL features are not applicable for Teams Voice). </li></ul><h3></h3><h3>The session content will include:</h3><ul><li>Teams External Calling Project overview</li><li>Accessing the Teams Voice app</li><li>Making and receiving calls internally and externally. (Teams-to-Teams calls vs Teams Voice calls, Ad hoc calls in chats, channels and calendar,  Calls view, Making a call from dial pad)</li><li>Managing your contacts and groups. (Speed dial, Adding contacts)</li><li>Call management. (Setting up and accessing voicemail, Call forwarding, Holding and transferring calls, Accessibility functionality and best practice/ Device settings).</li><li>Device and call settings.(Status/notifications/quiet hours)</li><li>Teams mobile app</li><li>Good practice and wellbeing</li><li>The support that is available by the University </li><li>Questions</li></ul><h3></h3><h3>Trainer </h3><p>Ameet Lakhani, Hable Learning Consultant will deliver the sessions and there will be time after to ask questions and explore content with Ameet.</p><h3></h3><h3>Session accessibility </h3><p>If you require a copy of the training presentation ahead of time, this will be available on request and will be sent the day prior to the session. To receive a copy please could you email Teams.Voice@manchester.ac.uk.</p><p>One of the ‘Microsoft Teams Voice’ sessions has been recorded and is now available to watch on <a href="https://www.staffnet.manchester.ac.uk/news/display/?id=29435" target="_blank" data-msys-clicktrack="0" rel="nofollow noopener noreferrer">StaffNet</a> with the addition of closed captioning. We are currently producing a version that will have the addition of BSL interpretation and will be able to share this with you soon.</p>

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Microsoft Teams Voice

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Microsoft Teams Voice

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