We will focus on how to lead yourself and others effectively in volatility, uncertainty, complexity and ambiguity.

The workshop is suitable for both individuals and teams. It is a must for all those going through change and it is also suitable for specialists who are moving into a role that requires them to go beyond their area of expertise, and all who want to approach or help their clients approach the unknown as a place of opportunity.

Participants will gain:

• A clear understanding of the dangers of expertise and the limits of specialisation
• Recognition of wilful blindness and the pretence of knowledge.
• Awareness of expectations placed on those in leadership to provide direction and clarity and how to handle these expectations.
• Knowledge on how to distinguish complex from complicated problems and how the strategy to deal with each differs.
• An experiential understanding of responses when out of the expert zone and at the edge where new learning becomes possible.
• 4 powerful strategies for creating opportunity in the unknown.
• Understanding the Negative Capabilities and how to apply them; examples include Moving from Control to Trust, Working with Resistance, Embracing Mistakes and Anti-Fragility.
• How to lead others through uncertainty.
• Experiments to develop skills post-workshop.

In addition they will have a space to share their own experiences of working effectively in uncertainty and great opportunity for practical exercises and application discussion.

The fee includes tuition, coffee break drinks with snacks and a sandwich lunch.

Who is Steven D’Souza?
Steven D’Souza, the lead facilitator of Not Knowing Lab Workshop is an international executive educator, coach, advisor, speaker and bestselling author who has worked at the interface of the world’s leading business schools and corporations to design transformational learning interventions for senior executives globally.

He has been visiting guest faculty at Harvard Kennedy School and London Business School, among others, and spoken at events throughout the world from Shanghai to Sofia. He is an Associate Professor at IE Business School and has taught on IE programs in partnership with Chicago Booth GSB and Brown University.

Steven trained as a priest and then became vice president of an investment bank before he was 30. He is the author of Made in Britain (with Patrick Clarke); Brilliant Networking;and, most recently the bestselling, Not Knowing (with Diana Renner) which won the Chartered Management Institute’s ‘Management and Leadership Book of the Year’ in 2015. Steven has also been ranked by HR Magazine (November 2015) as one of the top 30 ‘Most Influential’ thinkers in HR globally and shortlisted for the RADAR award by Thinkers 50.com as most likely to change the practice of leadership and management.

Steven currently lives in London. He enjoys table tennis, being in nature, coffee and generative conversation, and exploring the relationships between psychology, philosophy, leadership, management and spirituality alongside social justice.