One Source: Training and Support

onesource@walsall.gov.uk

Important updates to Walsall Council via the One Source Programme

Important information: invitation to One Source system demonstrations and Q&amp;A sessions for all staff.
As previously communicated, from July 2020 all staff will be able to access the new One Source system. To support staff, the One Source programme team is hosting a number of online manager and employee ‘show and tell’ system demonstrations and Q&amp;A sessions this month via Eventbrite. The sessions will include the following topics: 
•	An overview of the manager and employee self-service system 
•	Viewing and updating your personal information 
•	Submitting expenses 
•	Booking courses online 
•	Entering sickness on behalf of an employee as a manager. 
These sessions will be supported by additional training and support resources available for staff:
• Access to short videos which will be embedded into the system to support you on go live.
• Quick reference guides where key users have indicated you might need them.
• Frequently asked questions (FAQs) on a revamped One Source intranet page.
• Further targeted training sessions will be arranged where specific needs are identified.

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One Source: Training and Support

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