TEC Cymru has recently published the Phase 2 Evaluation - NHS Wales Video Consultation Service .

This All Wales study which has focused upon ‘benefits, challenges & sustainability’ has revealed some remarkable insights about the way that patients and clinicians have used and adapted to digital transformation in the NHS.

As a follow up, we would like to invite you to our focus groups where we will present these findings to you and be seeking to:

• Discuss the findings in more-depth & validate the outcomes/conclusions

• Learn more about the use, value, benefits & challenges …what potential new measures and data should we capture eg ‘reaching hard to reach families’

• Understanding more about those who ‘don’t’ use VC & the reasons for this.

• Explore unknown areas, e.g., clinical outcomes, DNAs, waiting times and more.