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FREE online training and resources to help your home to detect deteriorating residents

Recognising when a resident’s health is deteriorating is important, particularly at this critical time. Together the Innovation Agency (NWC AHSN) and Clinical Commissioning Groups are working to enhance the confidence of care homes staff in detecting and appropriately escalating deteriorating residents.

You have therefore been invited to FREE online support, signposting and training sessions to help recognise physical deterioration and take the appropriate actions with the introduction of RESTORE2TM and RESTORE2™ Mini in your care homes.

What is RESTORE2TM?

RESTORE2TM is a physical deterioration and escalation tool for care/nursing homes based on nationally recognised methodologies including early recognition (Soft Signs), the national early warning score (NEWS2) and structured communications (SBARD).

What are the benefits of RESTORE2TM?

Benefits for residents and families

• Early recognition of deterioration or those as risk of deterioration

• Increased observation

• Early and appropriate management

• Improved communication

• Timely transfer to secondary care if appropriate

• End of Life care decisions to support a good death

Benefits for staff

• Recognise when a resident may be deteriorating or at risk of physical deterioration

• Act appropriately according to the residents care plan to protect and manage the resident

• Obtain a complete set of physical observations to inform escalation and conversations with health professionals

• Speak with the most appropriate health professional in a timely way to get the right support

• Provide a concise escalation history to health professionals to support their professional decision making.

Benefits for care home and business

• Positive CQC feedback, potential boost to inspection ratings

• Sustained long-term changes in practices, standards and culture

• Increased staff retention, morale and job satisfaction

• Endorsement and recognition from NHS Patient Safety Strategy, NICE and more

It has been recommended by the British Geriatrics Society in their "COVID-19: Managing the COVID-19 pandemic in care homes" (BGS 25/3/2020) which states: "If taking vital signs, care homes should use the RESTORE2 tool to recognise deterioration in residents, measure vital signs and communicate concerns to healthcare professionals."

Who should register?

Care Home Registered Managers and Deputy’s, Carers working in a nursing/residential home care home, or professional or family carers supporting someone in their own home. These sessions are available to those within the North West Coast area (Cheshire, Merseyside, Lancashire & South Cumbria).

For further information, please contact:

Verity.Mather@innovationagencynwc.nhs.uk

RESTORE 2 online training session