Question 1

Who is this training for?

Accepted Answer

This training is ideal for professionals working with children and young people who experience social, emotional, and mental health (SEMH) challenges. This includes teaching assistants, ELSAs, SENCOs, therapists, pastoral staff, and educators in mainstream and specialist settings.

Question 2

What’s included in the resource bundle?

Accepted Answer

The training includes everything needed to run sessions with children aged 5–18, including session plans, role cards, visual supports, assessments, emotional regulation aids, and consent templates – all designed for easy, effective delivery.  Resources are Lego styled, to reflect developmental age.

Question 3

Will I receive a certificate?

Accepted Answer

Yes – all attendees will receive their own account where they can download their CPD certificate, access all training resources, ask questions, and view bonus material.

Question 4

How long is the training?

Accepted Answer

The live session lasts approximately 90 minutes, with additional time for questions and discussion.

Question 5

How do I access the training?

Accepted Answer

Once your booking has been placed, you’ll receive an email within approximately 48 hours with details of your new account and instructions on how to reset your password. Please also check your junk folder for your Eventbrite confirmation.

Question 6

Can I transfer my booking to someone else?

Accepted Answer

Yes, you can request a change of attendee, but this must be done at least 3 days before the live event. A £25 administration fee applies, as each participant receives their own account with access to the CPD certificate, training resources, and post-training support.

Question 7

Do you offer refunds?

Accepted Answer

We do not offer refunds. Each booking requires manual account setup, and once an account is created, it provides access to downloadable PDF resources that cannot be revoked.

If you are unable to attend your booked session, you may request to transfer your booking to a future date.

Question 8

I’m an Professional Member – do I get access to this training for free?

Accepted Answer

Yes. School Members can access this now - as a recorded version is available in the Portal.  Professional Members can access the free Zoom link in the Portal on the 1st of that month. https://childtherapyservice.org.uk/membership/

Question 9

What are your Terms and Conditions

Accepted Answer

Please follow this link : https://childtherapyservice.org.uk/terms-and-conditions/

Question 10

Are you VAT Registered?

Accepted Answer

No.  The Child Therapy Service is not VAT registered.

Question 11

Can I request an Invoice

Accepted Answer

Yes, email us at hello@childtherapyservice.org.uk and we can organise that.  Please note that there is a £25 administration charge for this.

SEMH-Informed LEGO®-based Therapy

Overview

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The Child Therapy Service

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