Question 1

Who are Settle Stories?

Accepted Answer

Settle Stories produces the Yorkshire Festival of Story. Our charity’s mission is to collaborate with exceptional artists to create transformative experiences for people and communities. To learn more, visit: https://yorkshirefestivalofstory.com/festival-info/settle-stories

Question 2

What is your refund policy?

Accepted Answer

Tickets are non-refundable. Refunds will only be available if the event is cancelled entirely by Settle Stories. Settle Stories reserves the right to change artists and programmes without notice but we will only do this if it is unavoidable.

Question 3

Can I return tickets?

Accepted Answer

Tickets can only be returned if events are sold out. We will try to re-sell tickets for you. There is a charge for this service of platform and payment processing fees plus £3.00 handling per order. Note we must pay platform and payment processing fees on both the initial sale and the refund.

Question 4

What are your terms and conditions?

Accepted Answer

For our full terms and conditions, please visit: https://yorkshirefestivalofstory.com/terms-conditions

Settle: The Film and Q&A (In Person)