Skill Session - Understand Your Customer

Skill Session - Understand Your Customer

Join us for an enlightening session where we'll unravel techniques to better understand your customers' needs and aspirations!

By WorldStartup

Date and time

Tuesday, October 8 · 5 - 6am PDT

Location

Online

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.

Agenda

2:00 PM - 2:15 PM

Meet & Greet

2:15 PM - 2:30 PM

Introduction to Empathy Map: A User Understanding Tool

2:30 PM - 2:45 PM

Introduction to User Persona: A Tool to Represent Your Ideal Customers

2:45 PM - 3:00 PM

Q&A With the Audience

About this event

  • Event lasts 1 hour

    Are you prepared to take the first steps towards influencing the future?

    WorldStartup warmly invites you to an exciting customer understanding skill session.

    In this session, we'll explore essential techniques for understanding customers' needs and aspirations, employing Empathy Maps, User Personas, and User Journeys. These tools are the essential parts of our Understand Your Customer course on the Changemaker Platform.

    Before diving into understanding our customers' needs, it's crucial to identify who they are. The deeper our understanding of their needs and aspirations, the more effectively we can tailor our product to meet them, leading to increased satisfaction, loyalty, and, ultimately, business growth.

    To get the most out of this session, take some time to familiarise yourself with the valuable content of the Understand Your Customer course beforehand.

    This skill session is a part of the Basecamp programme. The Basecamp programme is designed to assist you in navigating product development and redevelopment until you reach the Minimum Viable Product (MVP) stage. In this programme you can access a range of tailored resources and experts to support you throughout your journey.

    Join us and find a way to enhance your understanding of your customers!


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    Organized by

    WorldStartup

    WorldStartup accelerates the global transition to sustainable and equitable societies by enabling purpose-driven innovators to create successful ventures.

    Our global collective of support organisations offers purpose-driven innovators the training, tools, resources and networks to create the ventures that accelerate the transition to sustainable and equitable societies.