Question 1

Is there parking available?

Accepted Answer

Except for those with accessibility requirements (as outlined above), there is unfortunately no car parking available on site. We highly encourage all attendees to arrive by train, as the site is a short walk from Ashford International station.

Question 2

What do the different ticket times mean?

Accepted Answer

The time on the ticket is your entry time to the event. With all tickets you can stay until the end of the event at 5pm.

Question 3

Will there be first aid on-site?

Accepted Answer

Yes.

Question 4

Is photography permitted?

Accepted Answer

Photography will be permitted in designated areas only. Please follow guidance on the day.

Question 5

Is Southeastern making any profit from ticket sales?

Accepted Answer

No. Ticket proceeds are being used to support costs of running the event. Any profit will be shared with the five Railway 200 charities (Alzheimer’s Research UK, Railway Benefit Fund, Railway Children, Railway Mission, and Transport Benevolent Fund CIO).

Question 6

Can I bring children?

Accepted Answer

Yes, however, those under 16 will need to be supervised by an adult (a maximum of 3 children per adult or 2 under 5). Entry for children under 5 is free, but they must have an entry ticket.

Question 7

Can I bring a pushchair / buggy?

Accepted Answer

There are areas of the exhibit that are not accessible with buggies, but secure storage of the buggies for those areas will be made available.

Question 8

What can I bring to the event?

Accepted Answer

All visitors will be subject to routine  security checks including bag searches upon entry. Please avoid bringing large bags. Prohibited items include: weapons, laser pointers, drones, alcohol, glass bottles. Bringing cold food is permitted.

Question 9

Are animals or pets allowed?

Accepted Answer

No, we do not permit non-assistance animals. Assistance dogs should comply with the Assistance Dogs UK guidelines.

Question 10

Are there any footwear and clothing requirements?

Accepted Answer

You must be wearing closed toe and flat bottomed shoes (e.g. no heels, stilettos, flip flops, sliders, or sandals). If you are not wearing these shoes, you will not be able to access some areas of the event. Most of the event takes place outdoors, so please wear appropriate clothes for the weather.

Question 11

Will there be toilets and baby changing facilities?

Accepted Answer

Yes.

Southeastern Train Depot Open Day.