Store Tour
This store tour aims to inspire and educate retailers (Like you) on the latest trends and strategies to both surprise and delight shoppers.
Date and time
Location
London
London London United KingdomAbout this event
- 6 hours
Exploring Store service levels that delight customers
Now, more than ever, the success of a retailer hinges on its ability to adapt and excel in providing a service that is immersive, innovative, and seamlessly integrated. Retailers must not only offer a product or service but offer their customers an experience that seamlessly weaves through physical and digital.
Embark on a journey with like-minded peers as we navigate through some of Covent Garden and Soho’s highest performing stores. We will visit stores from Paul Smith to All Saints and many more of London’s greatest shops - to be guided through how these brands keep service levels high.
This tour aims to inspire and educate retailers (Like you) on the latest trends and strategies to both surprise and delight shoppers. From in-store tech to good old styling and sales training - we will help inspire you to take on these challenges yourselves. Be ready to gather valuable insights that can revolutionise your approach to customer interaction and boost overall performance.
To attend this event, we are looking for:
Customer Experience (CX), User Experience (UX), User Interface (UI) Omnichannel, Multichannel, Customer, Innovation, Transformation, Operations, Retail, Retail Trading, Retail Ops Direct To Consumer (DTC) Customer Relationship Management (CRM) Founders, CEO’S & Owners
This event is for professionals in the following industries:
All Retail, Apparel, Cosmetics, FMCG, Home & Electronics, Sport.
*No agencies or technology venders
* A ticket from eventbrite is not a valid registration. A member of the team will be in contact to confirm your attendance* You can also register via our website
15:15 Store Tour Kick-Off - London Meeting Point
18:00 Tour Finished & Welcome Drinks at Restaurant
18:40 Store Tour Overview
18:55 Starters to be served (Topic one - Discussion at individual tables)
19:15 Topic one discussed as a collective
19:30 Mains to be served (Topic two - Discussion at individual tables)
19:50 Topic two discussed as a collective
20:10 Desserts and Networking
20:30 Final remarks/ Networking
Frequently asked questions
This event is intended for retailers. The team works hard to curate the audience in attendance, this is to ensure that everyone gets value from the evening. To attend this event we are looking for those working in specific Job roles and industries within retail. Please find this information above.
Our events are complimentary. We take great care in how we curate the audience for our events. You must register in advance to attend and we will confirm whether we can offer you a place or not.
Commerce Futures events are exclusive, so places are carefully vetted. Therefore, additional places will be subject to availability. Please ask your colleague to register via the web page, and a member of the team will review their request.
Commerce Futures events participants are free to use the information they receive at our events, but the identities and affiliations of the speakers, and any other participants, are protected. You may share what you learn but not from whom you learnt it.