Let’s face it — most inboxes look like the aftermath of a paper shredder and a to-do list had a chaotic child. That’s where strong email writing steps in. This express course in Professional Email Writing trims the fluff and gives you concise, effective strategies to communicate clearly, confidently and (crucially) without sounding like a robot or a novelty font enthusiast.
Whether you’re requesting leave, chasing payments, responding to Karen’s fourth “URGENT!!!” email, or just trying not to cause an accidental office meltdown, this short-but-mighty training shows you how to get your message across smoothly. In just 30 minutes, you’ll understand what works, what gets ignored, and what makes you sound like a leader – all through the strategic art of email.
Learning Outcomes:
- Structure professional emails using clear tone and concise language
- Understand email etiquette in business and formal communication
- Write subject lines that are relevant, professional, and direct
- Avoid common email mistakes that damage professional credibility
- Adapt your writing style for internal and external communication
- Learn proofreading strategies to ensure clarity and accuracy
Who is this Course For:
- Office workers who send emails daily across departments
- Freelancers communicating regularly with new and existing clients
- Executives drafting reports and formal internal emails
- Virtual assistants managing inboxes and correspondence
- Customer service teams responding to complaints and enquiries
- Administrators handling scheduling, follow-ups and instructions
- Marketing staff managing email campaigns or client updates
- Anyone who wants to improve written communication via email
Career Path:
Completing this course may support your performance in the following roles:
- Administrative Assistant – Average Salary: £23,000 per year
- Customer Service Representative – Average Salary: £21,000 per year
- Marketing Executive – Average Salary: £28,000 per year
- Project Coordinator – Average Salary: £30,000 per year
- Executive Assistant – Average Salary: £35,000 per year
- Virtual Assistant – Average Salary: £27,000 per year
