£25

Supporting and Managing Volunteers

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CVA Resource Centre

London Rd

CR0 2TB

United Kingdom

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Description

Volunteers need support, and an opportunity to both give and receive feedback. This course will help volunteer-involving organisations offer a supportive environment, get the most from their volunteers, and help avoid problems arising with them. It is suitable for anyone with responsibility for involving and supporting volunteers.

Topics covered include:

  • Induction and training

  • Volunteer motivations and development

  • Support for individual volunteers

  • Giving volunteers a collective voice

  • Dealing with problems

Learning outcomes:

Participants will:

  • Understand the unique nature of volunteering and what this means for volunteer involvement

  • Be able to draft development plans for volunteers

  • Appreciate the importance of space for individual and collective feedback

  • Develop confidence when dealing with problems

The training will be delivered by Mark Restall, a freelance trainer and consultant. Mark has worked in volunteer management support roles for over 15 years. He has worked at both a national and local level, and prior to his freelance career was Head of Information at Volunteering England.

We would prefer you to book online via this site, but if you require an invoice please contact Mark directly: restallmark@gmail.com

TERMS & CONDITIONS

i) Cancellations made up to 7 days prior to the training course (14 days for Safeguarding training) will be refunded 90% of the original cost of the booking. The remaining 10% will be kept by Croydon Voluntary Action as an administration fee.

ii) Cancellations made within 7 days of the training course (14 days for Safeguarding training) will not be refunded.

iii) If a training course is cancelled by Croydon Voluntary Action, for any reason, a 100% refund will be given to all trainees.

iv) Any offers or deals on Croydon Voluntary Action training courses are subject to change or expiration. In some cases, notice of this will be given but not in all cases. Any changes or updates to terms or conditions will not affect the terms and conditions under which you made your purchase.

v) Any changes made to these terms and conditions may be made without prior notice and at the discretion of Croydon Voluntary Action.

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Date and Time

Location

CVA Resource Centre

London Rd

CR0 2TB

United Kingdom

View Map

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