Question 1

Are there ID or minimum age requirements to enter the event?

Accepted Answer

Any child under 16 must be accompanied by an adult who must also purchase a ticket for the workshop. We operate a no under 10 policy. Children under 16 must not be dropped off and left unattended.

Question 2

What are my transportation/parking options for getting to and from the event?

Accepted Answer

The Metquarter Shopping Centre is located in Liverpool City Centre and is easily accessible by bus, train and car.  For more information on how to get there, visit www.metquarter.com.

Question 3

How accessible is the venue?

Accepted Answer

The workshop is located on the ground floor which provides full accessibility to the premises. Toilets are also situated on the ground floor a short distance from the venue and the is also an accessible toilet on site.

Question 4

Where can I contact the organiser with any questions?

Accepted Answer

Feel free to get in touch with the Make CIC office at 0151 601 8665 or email hello@makecic.org

Question 5

Do I have to bring my printed ticket to the event?

Accepted Answer

No, a register will be taken at the workshop, it isn't necessary to print your ticket.

Question 6

The name on the registration/ticket doesn't match the attendee. Is that okay?

Accepted Answer

Please bring along a print out of your ticket if the registration does not match the attendee, or contact hello@makecic.org to have them change the ticket so it contains your name.

Question 7

Is my registration/ticket transferrable?

Accepted Answer

If you find that you cannot attend then you are welcome to pass your place on to a friend who may find it useful. Please let the organiser know if you need to do this. Alternatively tickets can be transferred to a future event up to 7 days before the event.

Question 8

What if Make CIC cancel the event?

Accepted Answer

This event does have a minimum requirement of ticket sales to proceed. Refunds will be offered in the event of the class being cancelled - in this instance we will give as much notice as possible and offer alternative dates if appropriate. We cannot be liable for any travel or additional costs.

Question 9

What if I can no longer attend and need to cancel my ticket?

Accepted Answer

If for any reason you find you are unable to attend then please get in touch and a refund can be offered up to 7 days before the workshop. Please note: Refunds will be given minus Eventbrite fees, unless Make CIC cancel the class, in which case a full refund will be given.

Question 10

Why is the Refund / Transfer Policy 7 days?

Accepted Answer

This is because we pay our practitioners, staff and life models fair wages for their work. Giving refunds on last minute cancellations would mean that practitioners would not be paid for the preparation they have put into their classes.

Question 11

What should I bring into the event?

Accepted Answer

You don’t need to bring anything but yourself. All materials and ingredients are provided.

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