The Right Advice On: Running a Grievance Process

Learn the right way to manage a grievance process, recognise the possible outcomes, and get practical tips you can use immediately.

Who needs this training?

This half-day training is designed for those responsible for HR processes, including managers, in their organisation.

Why is this training required?

This short session (2.5 hours) is designed to provide practical advice and tips that can be applied immediately in the workplace.

Learning outcomes

The main objectives of this session are to develop a broad understanding of:

• what a grievance is
• the reasons for grievances
• the principles of constructive unfair dismissal
• managing a grievance process
• carrying out a grievance hearing
• recognising possible outcomes

Benefits of the training

• To meet the requirements of all legislation governing employment law in Guernsey
• To encourage managers to be conversant with the Company’s grievance policy and procedures
• To minimise the risk of unfair dismissal claims by employees
• To ensure that any process followed and/or decision made does not compromise the rights of the employee