Unlocking Attendance Allowance — free training for frontline workers. Help older clients claim what they're entitled to.
Unlocking Attendance Allowance — Free Training Session for Frontline Workers Delivered by Citizens Advice Essex
An estimated £5.2 billion in Attendance Allowance goes unclaimed every year. Many of the older people you work with may be entitled to between £74 and £110 per week (and more than this when other potential entitlements are taken into account)— tax-free — but have never applied, often because of myths, confusion, or simply not knowing where to start.
This free, practical session — designed specifically for frontline workers and professionals who come into contact with older people — will give you the knowledge and tools to change that.
In just 50 minutes, you will learn:
- What Attendance Allowance is and who qualifies (it's not means-tested — savings and income don't matter)
- What counts as a care need, including mental health conditions and night-time needs
- How the claim process works, step by step
- How to start the conversation with clients and what to say
- How to refer to Citizens Advice Essex for free specialist support
You don't need to be a benefits expert. Your role is simply to identify people who might benefit and know where to refer them. We'll give you everything you need to do that with confidence.
Who should attend: Social workers, care coordinators, community health workers, housing officers, GP surgery staff, voluntary sector workers — anyone who works with people aged 66 and over.
Places are free. To find out more, contact Citizens Advice Essex at citizensadviceessex.org.uk
Unlocking Attendance Allowance — free training for frontline workers. Help older clients claim what they're entitled to.
Unlocking Attendance Allowance — Free Training Session for Frontline Workers Delivered by Citizens Advice Essex
An estimated £5.2 billion in Attendance Allowance goes unclaimed every year. Many of the older people you work with may be entitled to between £74 and £110 per week (and more than this when other potential entitlements are taken into account)— tax-free — but have never applied, often because of myths, confusion, or simply not knowing where to start.
This free, practical session — designed specifically for frontline workers and professionals who come into contact with older people — will give you the knowledge and tools to change that.
In just 50 minutes, you will learn:
- What Attendance Allowance is and who qualifies (it's not means-tested — savings and income don't matter)
- What counts as a care need, including mental health conditions and night-time needs
- How the claim process works, step by step
- How to start the conversation with clients and what to say
- How to refer to Citizens Advice Essex for free specialist support
You don't need to be a benefits expert. Your role is simply to identify people who might benefit and know where to refer them. We'll give you everything you need to do that with confidence.
Who should attend: Social workers, care coordinators, community health workers, housing officers, GP surgery staff, voluntary sector workers — anyone who works with people aged 66 and over.
Places are free. To find out more, contact Citizens Advice Essex at citizensadviceessex.org.uk
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