Question 1

What if I would like to cancel my ticket?

Accepted Answer

If you cancel before 15th of June, you are eligible for the full refund, minus handling fee (20EUR). If you cancel between 16th of June - 15th of July, you will receive 50% refund, minus handling fee (20EUR). Any cancellations from 16th of July are non-refundable.

Question 2

I purchased a concession ticket for Student/Artist, do I need to provide any evidence?

Accepted Answer

Yes, please bring your student ID on the arrival to the reception desk. Artists will require to provide their credentials of their professional website or social media account.

Question 3

I would like to visit exhibitions in the museum. Do I need to pay?

Accepted Answer

Yes. You can purchase your ticket online at a reduced price of €10/person (including processing fee). This will give you a single entry to both the museum's permanent collection and the temporary Helen Frankenthaler exhibition. Normally, entry tickets are €14/person

Question 4

What is included in the ticket?

Accepted Answer

Your ticket grants access to talks, poster presentations, workshops, single entry to the museum's collection and special exhibition. Refreshments and lunch will be provided across all 3 days of conference. Note that tickets for the social event (A Night at The Museums) are sold separately.

Question 5

What is included in the social event?

Accepted Answer

On Friday night (22.8), expect our mind blowing social event. Tickets (€49/person, €39/artists and students) include a rich program of interactive live art performances and visual projections, as well as wine tasting and a light dinner.

Question 6

Are workshops really free?

Accepted Answer

Yes, all workshops except for one are free of charge, thanks to the artists who kindly volunteered to run them. Workshop 1 costs money because we need to cover the materials that will be used in it.

Question 7

How many workshops can I attend?

Accepted Answer

There is no limit to how many workshops you can attend, but please note that some workshops are scheduled during lunch breaks and some run in parallel . If you’ve booked a ticket but no longer plan to attend a workshop, please let us know so the ticket could be released for the benefit of others.

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