Question 1

I cannot see the button to buy a ticket. What do I do?

Accepted Answer

If you are using an iPhone, the Eventbrite App is having a problem whereby it doesn't display the button to buy a ticket. We recommend either opening Eventbrite in your internet browser, or use a computer / tablet to view the Eventbrite listing.

Question 2

How do I find out the start time in my local time zone?

Accepted Answer

The webinar starts at 7:30pm UK time. We recommend the below time zone converter website. Enter the event location city and you can put this as London UK. Then enter your own city or nearest city, the website will automatically convert the time: https://www.timeanddate.com/worldclock/converter.html

Question 3

How do I receive the recording?

Accepted Answer

All ticket holders will automatically receive the recording via Eventbrite a day or two after the live event.

Question 4

What if I cannot make the exact time of the webinar?

Accepted Answer

That is absolutely fine as we record all webinars. All ticket holders will automatically receive the recording via Eventbrite a day or two after the live event.

Question 5

How do I join the webinar?

Accepted Answer

The webinar will be hosted on Zoom and you will be emailed the login details with your ticket confirmation. You do not need a Zoom account to be able to join this "meeting".

Question 6

What happens if I face technical difficulties joining/during the webinar?

Accepted Answer

It will be recorded and so you can catch any bits you miss. All ticket holders will automatically receive the recording via Eventbrite a day or two after the live event.

Question 7

Can I ask questions during the webinar?

Accepted Answer

There is a chat box that Steve will have a general look at, however there is a lot of content to get through and so he won't have time to answer all questions.

Question 8

Do I need my camera on during this webinar?

Accepted Answer

This is not a prerequisite, however it is always much nicer for Steve to see who he is talking to.

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