The UK’s Public Switched Telephone Network (PSTN) is being switched off and your business needs to be ready. If you're still using a traditional phone line, you’ll need to move to a fully digital service by December 2025, ahead of the official switch-off deadline of 31 January 2027.

But this change isn’t just about phones.

Many services, from card payment machines and CCTV to lift alarms and broadband, rely on the old PSTN network. That means the switch-off could impact your day-to-day operations more than you think.

Join us for this free, jargon-free webinar designed specifically for small businesses, and get the information you need to plan ahead.

In this session, you’ll learn:

What the digital switchover is — and how it will affect small businesses
Why switching to digital can benefit your business long-term
What IP technology is and how it supports future-ready operations
What equipment or services you may need to upgrade (e.g. broadband, POS, alarms)

Explaining the jargon

PSTN - The Public Switched Telephone Network (PSTN) is the legacy copper network which the UK has traditionally run on, which is now reaching the end of its life.

IP - Internet Protocol (IP) is a digital solution that transmits voice calls and data using an internet connection.

FTTP - Fibre to the Premises (FTTP) uses fibre optic cables which connect your business premises directly to the internet exchange, removing copper cables from the delivery process. This technology is more reliable, giving you faster speeds and a more stable internet connection.

What is IP technology? PSTN switch-off explained