Question 1

Can I buy a ticket online?

Accepted Answer

Yes tickets can be booked through Eventbrite or also by contacting Whitstable Hearing on 01227 851033 or info@whitstablehearing.com. Please note tickets are FREE.

Question 2

Can I reserve seats when booking?

Accepted Answer

A ticket will guarantee entry to the event but cannot guarantee a specific seat reservation for the concert. There will be enough seats to accommodate everyone attending. If you have a keen interest in sitting in a particular place then we recommend arriving earlier to secure your seat.

Question 3

What time will the event start and finish?

Accepted Answer

The event starts at 1pm and finishes at 4:30pm.

Question 4

What time does the piano recital start?

Accepted Answer

Michael McHale will perform twice, for 30 minutes each time. The first performance is at 2pm and the second is at 3pm. For more information see agenda section of this booking page.

Question 5

Will there be an interval?

Accepted Answer

Yes there will be a 30 minute interval at 2:30pm, during which we will be giving a lecture on hearing care. We recommend  either staying in your seat or grabbing a quick drink and coming back to your seat so as not to miss this. For more information see agenda section of this booking page.

Question 6

Is there parking?

Accepted Answer

No there is no parking available on site. There is on street parking but do check if it requires a permit. Otherwise there are local car parks close by. See the Canterbury council website for more information on this.

Question 7

Is there easy wheelchair access?

Accepted Answer

Yes there is step free access into the venue. The concert hall is located on the ground floor and has a level floor. We will provide you and your wheelchair with a space at the front of the seating area quite close to the entrance of the hall.
WC facilities are available at the same level close by.

Question 8

Will there be drinks available?

Accepted Answer

Yes there will be hot and cold soft drinks all available for free, as well as light refreshments.

Question 9

Do I have to attend the lectures and presentations?

Accepted Answer

Whilst it is not essential for you to attend every lecture or presentations, we recommend participating in at least one, as those that attend at least one will be automatically entered into there raffle to win a fantastic prize.

Question 10

Can I bring a guide dog?

Accepted Answer

All guide and support dogs are welcome. Please do let us know if you are bringing one in advance so that we can accommodate them effectively.

Question 11

Is there a hearing loop in the hall?

Accepted Answer

While there is not a hearing loop in the hall, we will have access to equipment that allows our voices to be amplified and ensures that all are able to hear the lectures as best as possible.

Question 12

Can I book tickets on the day

Accepted Answer

Yes. If there is still availability then you will be able to book tickets on the day. We will do our best to cater for everyone attending.

Question 13

Can I turn up on the day without booking?

Accepted Answer

You can turn up but we cannot guarantee seating for the concert. Whilst you will be able to visit the exhibitions (see agenda for more information) we must ensure those who have pre booked will have priority seating for the concert.

Question 14

I have hearing aids/I think I need hearing aids, will I be able to get advice on this?

Accepted Answer

Absolutely. There will be audiologists and other hearing/hearing aid specialists on hand to answer  any questions you may have.

Question 15

Will I have to sign up for anything on the day?

Accepted Answer

Not at all. The event is for information and awareness purposes. With consent your details will be entered into the raffle and Whitstable Hearing will contact you to see how the event went, otherwise you will not be contacted.

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