Wolverhampton Branch - Online Banking, a step too far?

We are all responsible for ensuring technology-led change is safe and positive for everyone in society. At BCS we’re committed to meeting this responsibility under royal charter.That’s why we set the highest standards of professionalism and best practice in the industry, share knowledge, and develop skills and capability tuned to our evolving digital world.We’ve been supporting the technology industry since 1957 and our 70,000-strong membership spans 150 countries. Every member actively promotes IT professionalism and we provide them with career development opportunities and bring the community together to address the professional, ethical and economic challenges facing technology today.

BCS, The Chartered Institute for IT

Summary of event:
We have grown used to software which is 100% reliable and which can be updated in situ without any interruption of service. Amazon and Google provide services which operate in this way. However, despite the fact that banks insist that the cashless society is almost upon us, they seem unable to provide us with systems which function correctly 24 hours a day every day of the year. Almost all the major UK banks had unscheduled IT downtime during 2018. This has not just caused customer frustration; in many cases, it has caused financial hardship. Why does this continue to happen? For sound commercial reasons, banks are usually unwilling to discuss the hardware or software problems which cause a break in service. This talk brings together information which is publicly available about the problems encountered by TSB in April 2018 (which cost the bank an estimated £176.4 million pounds) in an effort to shine some light on the issues bank systems need to take into account. Speaker Biography: Mike Jackson obtained a BSc. Computer Science from Sheffield Hallam University in 1978 and an MSc. Computer Science from the University of Manchester in 1979. He worked as a Senior Programmer at Manchester Metropolitan University before joining the University of Wolverhampton as a  database lecturer in 1982. He was appointed Professor of Data Engineering at Wolverhampton in 1997. In 2004 he moved to Birmingham City University (BCU) as Professor and Head of the Department of Computing. Prior to his retirement in 2015, Mike was Director of Academic Quality and Enhancement at Birmingham City Business School. Mike became a Member of the BCS in 1982, a Chartered Engineer (CEng) in 1990, a Fellow of the BCS in 1998 and a Chartered IT Professional (CITP) in 2005. He currently moderates software engineering papers as part of the BCS Higher Education Qualification and is a member of the BCS Academic Accreditation Committee. Mike is also an Engineering Council Liaison Office observing the Institute of Marine Engineering Science and Technology (IMarEST). He has appeared on Radio 4 and has commented on topical IT issues in a number of Midlands Today news broadcasts. Overview of Agenda: 18:30 - Refreshments 19:00 - Talk (In room MC228) 21:00 - The event ends Will catering be provided?
Refreshments will be provided
About the organiser: The Wolverhampton Branch organises this event; find out more about the group at <A HREF="https://www.bcs.org/category/12462" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">www.bcs.org/category/12462</A>.
For overseas delegates who wish to attend the event please note that BCS does not issue invitation letters.

University of Wolverhampton

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Wolverhampton Branch - Online Banking, a step too far?

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