What it is: A careful look at the many ways in which AI and customers interact, run by Agnieszka Walorska.

Key Skills and Abilities to Discover: Learning how Data, machine learning and AI impact the way we interact with technology. This includes translating customer needs into possible AI-applications and dealing with the possible pitfalls of AI and machine learning (including privacy, algorithmic bias, etc).

Who gains the most from it: Everyone responsible for digital product innovation and strategy. Including, but not limited to, Chief Product Officers, Chief Innovation Officers, Chief Digital Officers, Product Owners, UX Designers and Innovation Managers.

As one of the very first employees at one of the biggest exit-success stories on the German market (studiVZ), Agnieszka Walorska has played a crucial role in the explosive growth of this social network. She is the author of publications and sought-after expert and keynote speaker on the influence of Artificial Intelligence on User Experience and Design, Agile Management and Digital Innovation. She led successful Innovation and Customer Experience projects across several industries, including utilities, banking and media.Agnieszka studied social sciences and politics at Warsaw University and Humboldt-University of Berlin and received a scholarship from Studienstiftung and Hertie Foundation. When she is not busy solving innovation problems, she is training for her next thriathlon.