Your Knowledge and Improvement Toolbox for Transformational Change

Office of the Chief Social Work Adviser, Scottish Government

Inviting all practitioners and managers across all parts of social services – including statutory, third and independent sectors – who want to convert knowledge into action, to improve services.
This event will support you to meet the challenge of translating knowledge into practice by introducing you to a range of knowledge and improvement tools and techniques, to help in delivering transformational change in your workplace. You will leave the session with a set of tools, services and support options to help you to use knowledge and deliver improvement in frontline practice and service delivery.
We all know that the effective delivery of social services face critical challenges as social and demographic changes drive up expectations of what social services can deliver. Users of services need and expect higher quality and seamless services and there is increasing pressure on resources.
Transformation of services in order to meet these challenges means building our capacity for innovation and improvement to deliver services in new ways, moving on from “doing what we have always done”. 
This requires:
<UL>
<LI>a strong focus on ensuring that decisions about service design, development and delivery are based on sound evidence</LI>
<LI>making best use of the published knowledge and evidence base</LI>
<LI>combined with sharing, reflecting and learning from experience</LI>
<LI>using the knowledge gained to implement positive change that improves care and support. </LI>
</UL>
The challenge is to connect the world of research and knowledge on the one hand, and the world of day to day practice on the other, so that we continuously improve the way we do things. The national <A HREF="http://www.gov.scot/Resource/0047/00473374.pdf" TARGET="_blank" DATA-MSYS-CLICKTRACK="0" REL="nofollow noopener noreferrer">Vision and Strategy for Social Services in Scotland</A> aims to address this challenge by setting out a number of goals to embed quality improvement and evidence-informed practice in social services. 
We look forward to seeing you there.
Office of The Chief Social Work Adviser 
Scottish Government
PROGRAMME: 
 
OCIAL SERVICES PRACTITIONER ENGAGEMENT EVENT 
 
Your Knowledge and Improvement Toolbox 
 
for Transformational Change
 
21 November 2016, 09:30 – 16:00
 
Scottish Government, Atlantic Quay, 150 Broomielaw, Glasgow G2 8LU
#toolsforimprovementscot
 
 
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09:15-09:45
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Registration and Refreshments
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09:45-10:00
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Welcome and Opening 
Alan Baird, Scottish Government Chief Social Work Adviser (CSWA)
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10:00-10:25
 
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Keynote Address
John Carnochan, formerly Detective Chief Superintendent and Head of   Violence Reduction Unit, Strathclyde Police.
 
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10:25-11:30
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Telling the story of Knowledge into Action and Quality   Improvement
 
Introduction and examples.
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11:30-11:45
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Coffee Break
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11:45-12:45
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Facilitated group work
 
<UL>
<LI> Using the Knowledge and Improvement Toolbox   to address real-life challenges.</LI>
</UL>
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12:45-13:45
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Lunch
Exhibition stands and networking 
 
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13:45-14:30
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Feedback from morning session
 
TED Talks – Implementing Knowledge into Action and Quality Improvement   
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14:30-15:30
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Hands-on session
 
Applying Knowledge and Improvement Tools
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15:30-16:00
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Your action plan
 
Closing remarks
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Atlantic Quay

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