Money Advice Liaison Group (MALG)

MAS

The Money Advice Service changes lives by helping people make the most of their money. It is an independent body set up by government to offer free and impartial guidance across a wide range of money matters, and deliver high quality free debt advice through partners. It also leads the Financial Capability Strategy for the UK, coordinating wider efforts to empower people to make the most of their money.

 

MALG

The Money Advice Liaison Group (MALG) is a membership forum for 'working together to improve the lives of people in debt.' Its aim is to promote better communication, best practice, understanding and professionalism among organisations operating on a national and regional level concerned with people in debt, debt advice, debt collection and all related ancillary matters within the United Kingdom. However MALG does not provide advice about money or debt advice to consumers. 

 

Member benefits include exclusive access to national and regional interactive meetings on hot topics with high profile speakers/facilitators, and use of the MALG logo to demonstrate your organisation's commitment to improving the lives of people in debt.

Visit www.malg.org.uk to find out more.

 

BOB WINNINGTON, CEO

Bob was appointed as the Chief Executive Officer for the Money Advice Liaison Group (MALG) in March 2016.

 

During his three years in role, Bob has overseen the rebranding of the organisation, significant development of the website and the establishment of a brand new membership structure. He has led the delivery of two highly successful Annual Conferences and the extension of the MALG Regional network. The post of Chief Executive Officer is an operational role and Bob represents the face of MALG both to its members and to the Debt Collection and Advice Industry.

 

Bob began his career with NatWest in Cheshire in 1977 and worked in Retail and Corporate roles and UK Head Office positions before undertaking a range of Senior Relationship, Area and Regional Management roles for NatWest and the Royal Bank of Scotland Group in the South West and South East.

 

Bob subsequently worked for The Institute of Customer Service (ICS) in 2008 and was appointed to a senior role as a National Account Director in 2012 until he left two years later. Prior to joining MALG he undertook Senior Interim roles including Head of Customer Service Strategy with East Midlands Trains and Client Relationship Manager with Premier Partnership.

 

Bob is a true believer in the real value of delivering excellent customer service, and strives to deliver high levels of professionalism and leadership in everything he does.

MAS

The Money Advice Service changes lives by helping people make the most of their money. It is an independent body set up by government to offer free and impartial guidance across a wide range of money matters, and deliver high quality free debt advice through partners. It also leads the Financial Capability Strategy for the UK, coordinating wider efforts to empower people to make the most of their money.

 

MALG

The Money Advice Liaison Group (MALG) is a membership forum for 'working together to improve the lives of people in debt.' Its aim is to promote better communication, best practice, understanding and professionalism among organisations operating on a national and regional level concerned with people in debt, debt advice, debt collection and all related ancillary matters within the United Kingdom. However MALG does not provide advice about money or debt advice to consumers. 

 

Member benefits include exclusive access to national and regional interactive meetings on hot topics with high profile speakers/facilitators, and use of the MALG logo to demonstrate your organisation's commitment to improving the lives of people in debt.

Visit www.malg.org.uk to find out more.

 

BOB WINNINGTON, CEO

Bob was appointed as the Chief Executive Officer for the Money Advice Liaison Group (MALG) in March 2016.

 

During his three years in role, Bob has overseen the rebranding of the organisation, significant development of the website and the establishment of a brand new membership structure. He has led the delivery of two highly successful Annual Conferences and the extension of the MALG Regional network. The post of Chief Executive Officer is an operational role and Bob represents the face of MALG both to its members and to the Debt Collection and Advice Industry.

 

Bob began his career with NatWest in Cheshire in 1977 and worked in Retail and Corporate roles and UK Head Office positions before undertaking a range of Senior Relationship, Area and Regional Management roles for NatWest and the Royal Bank of Scotland Group in the South West and South East.

 

Bob subsequently worked for The Institute of Customer Service (ICS) in 2008 and was appointed to a senior role as a National Account Director in 2012 until he left two years later. Prior to joining MALG he undertook Senior Interim roles including Head of Customer Service Strategy with East Midlands Trains and Client Relationship Manager with Premier Partnership.

 

Bob is a true believer in the real value of delivering excellent customer service, and strives to deliver high levels of professionalism and leadership in everything he does.