Question 1

Who is this workshop for?

Accepted Answer

We are a UK-based charity, and all our workshops are intended for families who are living in the UK and are raising a child or young person with additional needs.

Question 2

What do I need to take part?

Accepted Answer

An internet connection.

A device to do your coding on. This can be a smartphone, Android tablet, iPad or PC. Please note that some workshops are only compatible with an iPad device.

A second device (like a phone or tablet) where you can watch and listen to the trainer's instructions.

Question 3

My family needs adjustments to join.

Accepted Answer

We cater for all families with a range of needs. If you have any questions about the accessibility of the sessions or would like to make us aware of adjustments you or your child might need, please email us at digitalskills@familyfund.org.uk.

Question 4

What if we don’t want to be on camera?

Accepted Answer

That's absolutely fine! You're welcome to have your camera turned on or off during the workshop.

We want you and your child to feel comfortable, so you can interact with the trainer and the session to a level that feels right for you.

Question 5

What if I need to cancel my booking?

Accepted Answer

It is important that if you can no longer join a workshop, you let us know at digitalskills@familyfund.org.uk. Or you can cancel your booking in your Eventbrite account. Sessions are free, but places are limited, so please tell us if you can no longer attend.

Question 6

Can children access the workshops by themselves?

Accepted Answer

An adult has to be present throughout the workshop. The sessions are suitable for the whole family, so siblings are very welcome to join in too.

If you have two or more children joining, they can join on one device together or on a different device independently, whatever works best for you.

Question 7

How do I keep my family safe online during these sessions?

Accepted Answer

All our trainers have appropriate checks in place including DBS checking, held and verified by our Apple reseller.

If you have video on, please make sure you don’t have any sensitive documents or personal photographs visible. And don’t disclose any personal information such as bank details.

Question 8

What ages is this session for?

Accepted Answer

We don’t specify an age range as we aim to be inclusive for a range of abilities. Our creative sessions are open to children and young people up to age 24.

Question 9

How do I join a workshop?

Accepted Answer

The workshops will take place on Zoom.

When you book your place, you’ll receive a confirmation email with information on how to access the Zoom link.  You'll need your Eventbrite login and password, so keep it handy.

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